Privacy Policy

LAST UPDATED: September 2026

Kahli Jayne Designs respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how Kahli Jayne Designs (ABN 59 010 754 567) ("KJD", "we", "us" or "our") may collect, use, store and disclose personal information when you visit our website, make an enquiry or otherwise interact with us.

1. Personal information we collect

The personal information we collect depends on how you interact with us and may include:

  • your name;
  • email address and telephone number;
  • residential or project address;
  • information about your property, project and project requirements;
  • anticipated project timing and investment;
  • information you provide through our enquiry forms, correspondence, consultations or other communications with us; and
  • other information reasonably necessary for us to respond to your enquiry or provide our services.

When you use our website, certain technical information may also be collected automatically, such as your IP address, browser or device information, pages visited, referring website and information about how you interact with the website.

2. How we collect personal information

We generally collect personal information directly from you, including when you:

  • submit an enquiry through our website;
  • contact us by email, telephone or social media;
  • meet or consult with us;
  • engage Kahli Jayne Designs to provide services; or
  • otherwise provide information to us during the course of an enquiry or project.

We may also receive information from third parties where reasonably necessary and appropriate, including project collaborators, professional advisers or service providers.

3. How we use your information

We may use personal information to:

  • respond to enquiries;
  • assess whether a project may be suitable for Kahli Jayne Designs;
  • communicate with prospective and existing clients;
  • prepare for and provide Interior Design and Furnishing services;
  • administer our client relationships and business operations;
  • improve our website, services and client experience;
  • maintain appropriate business and project records;
  • comply with legal and regulatory obligations; and
  • send relevant business or marketing communications where you have consented to receive them or where otherwise permitted by law.

You may unsubscribe from marketing communications at any time using the unsubscribe facility provided or by contacting us.

4. Cookies and website analytics

Our website may use cookies and similar technologies to support website functionality and understand how visitors use the site.

We may use analytics or website-performance services to collect information such as pages viewed, time spent on the website, referring sources, approximate location, browser and device information and interactions with website content.

This information may be collected in an aggregated or de-identified form, although some technologies may collect information that is capable of being associated with an individual or device.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the operation of some website features.

5. How we disclose personal information

We do not sell your personal information.

We may disclose personal information where reasonably necessary to operate our business or provide our services, including to:

  • technology, website, hosting and cloud-service providers;
  • customer relationship management, forms, email and business-software providers;
  • professional advisers and consultants;
  • contractors, suppliers and project collaborators where relevant to an engagement; and
  • government, regulatory or law-enforcement bodies where required or authorised by law.

We take reasonable steps to limit disclosure to information relevant to the purpose for which it is required.

6. Overseas storage and service providers

Some third-party technology and cloud services used by Kahli Jayne Designs may store or process information outside Australia.

The countries in which information is stored or processed may vary depending on the service provider and its infrastructure.

Where appropriate, we take reasonable steps in selecting and using service providers to protect the information entrusted to them.

7. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Information may be stored electronically through secure business systems, cloud services and other technology providers used in the operation of Kahli Jayne Designs.

No method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of information transmitted online.

8. Accessing or correcting your information

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

To make a request, please contact us using the details below. We may need to verify your identity before providing access or making a correction.

9. Privacy enquiries and complaints

If you have a question or concern about how we have handled your personal information, please contact us.

We will consider your enquiry or complaint and respond within a reasonable period.

If applicable, you may also have the right to make a complaint to the Office of the Australian Information Commissioner.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal obligations.

The current version will be published on this website with its most recent update date.

11. Contact

Kahli Jayne Designs
Brisbane QLD, Australia
Email: hello@kahlijaynedesigns.com.au